Hotel Management

Overview:

• Key Performance Indicators (KPIs): Displays vital metrics such as total revenue, views, conversions, and daily revenue.
• Revenue Chart: Provides a visual representation of revenue trends over time (e.g., daily, weekly, monthly).
• Advanced Features: Offers a paid tier with advanced features and reports.

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Guest Management:

• Reservations: Allows for online bookings, reservation management, and guest check-in/check-out.
• Guest Profiles: Manages guest information, preferences, and history.
• Communication: Enables communication with guests via email, SMS, or in-app messaging.

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Revenue Management:

• Pricing & Inventory Management: Sets room rates, manages availability, and controls inventory.  
• Channel Management: Integrates with online travel agencies (OTAs) to manage bookings across multiple channels.
• Revenue Reporting: Generates reports on revenue, occupancy rates, and other key performance indicators.

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Marketing & Sales:

• Marketing Automation: Enables targeted email campaigns, promotions, and loyalty programs.  
• Social Media Integration: Potentially integrates with social media platforms for marketing and guest engagement.  
• Local Listing Management: Helps manage online listings on platforms like Google Maps and TripAdvisor.

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Operations Management:

• Concierge Services: Provides tools for managing concierge requests and services.
• Housekeeping Management: Streamlines housekeeping tasks and communication.  
• Maintenance Management: Manages maintenance requests and schedules.‍

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Additional Features:

• Guest Loyalty Program:  Enables the creation and management of loyalty programs to reward repeat guests.
• Customizable Branding:  Allows hotels to customize the platform's look and feel to match their brand identity.
• Integration with Property Management Systems (PMS):  Seamlessly integrates with existing PMS systems for data synchronization.

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